At TTNet, we prioritize the privacy and security of your data. This policy explains how we collect, use, and protect your information when you use our Bulk SMS services.
1. Information We Collect
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Account Data: Name, email, phone number, and business details when you sign up.
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Message Content: SMS/MMS text, voice recordings, and recipient phone numbers.
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Contacts: Lists you upload or create for bulk messaging (stored securely).
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Payment Details: Transaction records via MTN Mobile Money, Orange Money, or credit cards (we never store full card/bank details).
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Usage Data: Device type, IP address, and activity logs to improve services.
2. How We Use Your Data
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Deliver SMS/MMS/voice messages to recipients.
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Manage your account, payments, and customer support.
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Improve our platform and troubleshoot issues.
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Send service updates (opt-out anytime).
3. Data Sharing
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Third-Party Partners: We share data only with trusted providers (e.g., telecom networks, payment processors) to deliver services.
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Legal Compliance: Disclose information if required by Cameroonian or Central African laws.
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Resellers: Resellers manage their clients’ data independently TTNet is not responsible for their privacy practices.
4. Security
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Messages and contacts are encrypted during transmission.
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Regular audits and access controls protect stored data.
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Payment details are processed securely via certified providers (e.g., MTN, Orange, Stripe).
5. Your Rights
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Access, correct, or delete your data via account settings.
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Request a copy of your data or withdraw consent (contact (services@account.sms.ttnetltd.com).
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Opt out of marketing emails.
6. Data Retention
We retain your data only as long as needed for service delivery, legal compliance, or dispute resolution. Message logs are deleted after 12 months.
7. Children’s Privacy
TTNet is not intended for users under 18. We do not knowingly collect data from minors.
8. Updates
We may update this policy. Changes will be posted on our website with a revised “Last Updated” date.
Contact Us
For questions, requests, or concerns about your privacy, contact us via:
📧 Email: services@account.sms.ttnetltd.com
📞 Phone: +(237) 674 021 621